Privacy Policy – Chai Matchmaking

• Account Data: Name, email, phone number, login details.
• Profile Data: Age, location, interests, preferences, and other details you choose to share.
• Conversation Data: Chat inputs and interactions, used to improve AI matchmaking and ensure community safety.
• Photos & Media: Images you upload to your profile.
• Usage Data: Device type, app activity, location preferences, analytics.
• Payment Data (if applicable): Payment information processed securely by our payment providers.

We use proprietary AI algorithms and third-party providers to analyze personality, preferences, and compatibility. This may include processing limited technical information (such as IP address and conversation inputs).

• End-to-end encryption for sensitive communications.
• Secure servers with industry-standard protections.
• Limited, role-based access by staff.

• We may share anonymized, aggregated data to improve our AI.
• Service providers (hosting, AI tools, analytics, payments) process data on our behalf under strict agreements.
• In case of a business transfer (merger, acquisition, sale), your data may be transferred as part of that process.

We retain your data as long as needed to provide services or comply with legal obligations. When you delete your account, most personal data is removed within 60 days, except where retention is required by law.

Chai is not intended for individuals under 18. We do not knowingly collect data from minors.

We are based in the United States and may process or store your information in other countries with different data protection laws.

• Access or download your data.
• Correct or update your information.
• Delete your account and associated data.
• Opt out of certain data uses.

We may update this Privacy Policy from time to time. Material changes will be communicated via the app or website with a new effective date.

Questions? Contact us at support@giveasy.co